Q 1. What is the payment term?
A: We accept T/T 50% deposit and 50% balance against B/L or L/C copy at sight, also accept Western Union, VISA and Paypal.
Q 2. What is the normal lead time for our orders?
A: The average lead time for prototype/first piece is 7~10 days, if tooling is involved, the lead time for production tooling is 10-15 days, and the average production time after sample approval is 2-2.5 weeks.
Q 3. What is your standard packaging?
A: All goods will be packed in cartons and loaded on pallets. Special packing methods are acceptable when needed.
Q 4. Can you tell us your monthly production capability of your products?
A: It depends on the model, we produce more than 3000 tons of rubber materials per month.
Q 5. What kind of certificates do you have?
A1: We have ISO9001 ,ISO14001, ISO 45001
A2: We have various rubber components approved by ROHS and REACH and meet IEC/EN/IP67/IP68/V0
Q6: How to check the quality of bulk order?
A1: We provide pre-production samples to all customers before mass production if needed.
A3: We accept third-party inspection, such as SGS, TUV, INTERTEK, BV, etc.
Q 9: Can you provide custom product service?
A: Yes, we accept customization and can produce products in different sizes, packaging, colors according to requirements.
